Order Creation Guides
Frequently Asked Questions
Parcels can weigh up to 8kg, with total dimensions (L+B+H) not exceeding 100cm.
Feel free to contact us directly should you have specific requests.
Park N Parcel conducts deliveries from Monday to Saturday, 10am to 10pm
Park N Parcel delivers locally, island-wide for eCommerce businesses of certain scales and product categories.
Restricted Areas : Changi Airport (Transit & Departure Area), Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island) Off-island areas e.g. Pulau Ubin, Pulau Tekong, Southern Island, Lazarus Island and overseas deliveries.
https://tracking.parknparcel.com/ or you may check for your customers tracking number under ‘Order History’ on your dashboard.
Yes, you will need to print out the label beforehand. We are fully automating the delivery Process to make the tracking more accurate and less prone to errors.
Do note that our Parker Points will not be able to help to print, or provide packing materials
Let us guide you through with our proper packaging guidelines from packing methods suitable for transit to sealing and labelling.
Prepaid bundle discounts
Contact us at our Facebook Messenger or [email protected] with details and proof of damage and we will investigate. We will not be liable for loss/damage of items due to poor packaging.
Please kindly contact the shop that you have purchased from.
Contact us at our Facebook Messenger or [email protected] with
- Parcel tracking number
- Contact number
- Full address